Darrell Sterling is the regional sales manager for Johnstone Supply of Central New York. Since beginning there, he has tripled the company’s sales while recruiting and training a sales staff. Contact Sterling at email@example.com.
It can take up to 20 years to build a quality brand name, but just a handful of bad experiences can destroy it. The great entrepreneurs of our time believed this to be true. Steve Jobs, Mark Zuckerburg and Keith Merrill all bought into the concept that having a superior innovative product was not enough.
I think the best place to start with this topic is to ask: What are the goals for your sales team? It is hard to manage folks without everyone being on the same page and knowing what you expect from them. I am guessing that your goals are to grow sales and profits as much as possible by providing value to your customers. I would think that is the universal goal for almost anyone hiring a sales staff.
Do you say, “I want to be the biggest, baddest, most profitable wholesale supply house in my market,” but you’re unsure how to do it? The answer is simple, but the execution and implementation are what separate the winners from the losers.
Almost the entire distribution chain is linked together by technology in every phase imaginable. The larger distribution networks report entire complex shipments arriving at their dock doors with close to 99 percent accuracy rates.